Delete your SchoolVane account

For the SchoolVane: School App app on Google Play and the App Store, and the SchoolVane portal — provided by EDINBOOK LIMITED.

You can also do this in the app: Account (the person icon at the top) → Delete account.

Can't sign in? Reset your password, or email hello@schoolvane.com from the address on your account and we will delete it for you after confirming it is yours.

What happens

Parent accounts are deleted straight away. Your sign-in, name, email and phone on the account are removed, every app session is signed out and notifications stop.

Staff and student accounts are issued by your school, so your request goes to the school to action. You get a reference number, and the school tells you what it removed.

What is kept, and why

Your children's (or your own) academic results, attendance and fee records stay with the school, which must keep them by law for as long as its statutory retention period requires.

The guardian contact details your school entered before you made an account stay with the school. Ask the school office if you want those removed too.

Security audit records of sign-ins and changes are kept to show who accessed what.